Many clients have the same questions about our new mobile business. If you don’t find an answer to your question here, give us a call or send an email.
Typically, no. We generally do not need to enter your home, but if you prefer an initial meet-and-greet indoors, we may be able to accommodate this. Since we serve many immunocompromised clients, please understand if we need extra precautions for appointments that follow yours. If you need us to come inside, let us know before scheduling so we can plan accordingly to protect other clients from colds, flu, RSV, and similar illnesses.
Our clinic is mobile, so the farthest your pet will travel is from your home to our truck.
While we normally invite pet parents inside our mobile hospital for exams, we currently limit this to one client at a time, and sometimes only staff and pets are permitted on board. Please respect the available options, which may depend on staff comfort or health needs. If invited onboard, we ask that clients wear a mask; our fully vaccinated staff also wear masks in enclosed spaces, including in your home and in our mobile units. To limit face-to-face time, some communication may be handled via phone or text.
Though COVID mandates have expired in Oregon, we’re still cautious to protect our elderly and immunocompromised clients from COVID, RSV, colds, and flu. Our protocols may change, and we’ll keep you updated on any adjustments.
Yes. We want to be your partner in caring for your pet. We will want to discuss your best friend’s lifestyle and needs and work together to create a care plan.
Blue Door Veterinary Services offers most of the same services as a veterinary practice in a building including routine exams, blood work, laboratory testing, surgeries and more.
Unfortunately state law prohibits our veterinarian from providing pet care in any state other than Oregon.
Yes, many medicines will be available on the truck and long term prescriptions and specialty foods will be delivered to your door by our online partners.
Click here for our service area; If you live in Multnomah County, or nearby, contact us! You’re welcome to give us a call at 503-819-8040 or send us an email at info@bluedoorvet.com
Our goal is to be convenient to you. In most cases, We will park in front of your home or very nearby.
However, as Portland has many crowded streets and limited parking, we may ask you to help us identify a convenient parking option.
Appointment Preparation Checklist
- Gather Your Pet:
- Ensure your pet is in a safe, stress-free location until we arrive.
- We’ll text you when we’re on the way; leash or crate your pet as needed.
- Inform us in advance of any aversions or special needs.
- Prepare Favorite Items:
- Have your pet’s favorite blanket, toys, and treats ready.
- Avoid feeding a full breakfast to allow for potential bloodwork or x-rays.
- Communicate:
- Inform us of any past reactions to medications, foods, or treats.
- Let us know if your pet may be nervous or stressed.
- Minimize Stress:
- Keep the environment calm on the day of the visit.
- Avoid introducing new items or loud noises.
- Consider pheromone sprays, calming collars, or supplements.
Yes. You may use any major credit card (Visa, MasterCard, Discover, and American Express), check or cash. A Care Credit Card is also welcome.
Call us at (503) 819-8040 and we will see you and your pet at the earliest time possible. We may be available to see you the same day you call. In some instances, however, we may need to refer you to another facility to treat your pet more quickly. Blue Door Veterinary Services does not offer after-hours emergency services.
Have you ever noticed your pet shaking, shedding excessively, or panting when you sit in a veterinarian’s waiting or exam room? These are all signs of stress. Blue Door Veterinary Services will see your furry friend in the place that is most familiar: their home and neighborhood. The mobile truck is specially designed for nearly every medical need from immunizations, to dental cleanings and surgery.
It’s also meant to be a convenience for you. You can relax with your morning coffee or continue with your own work around the house while your pet is examined by Dr. Dawson. If you have several pets, they can be scheduled together, saving you the hassle of transporting your family.
Unless your pet needs a specialty referral or ICU care, Blue Door Veterinary Services can be your full service partner.
We don’t have the ability to have pet parents meet us at locations that aren’t their home setting, that would negate the benefits of having a mobile vet; However, be sure to like us on Facebook to get updates on any special events or clinics we schedule around Portland. We welcome invitations to participate in special events.
We will park in your drive or a close location.
Because we are strictly mobile, and we are a small practice who serves a large portion of the Portland and surrounding area, if you are having an emergent problem with your pet, it may take us some significant time to get to you depending on where our team is each day. If it is a true emergency, we may not be able to make it to your pet quickly enough to be in their best interest. For pet parents who utilize our services, they have a backup service for emergencies/illness (like a local veterinary ER or Urgent Care). We do try to get to all of our patients in a timely manner, but sometimes that is not possible.
Unfortunately, We cannot accommodate pets that are extremely large or very fearful/aggressive simply for the fact that we work in a relatively small space, and we don’t have a lot of people on board to offer “extra hands”. A traditional clinic may have additional staff available that can help lift a large pet or handle a scared or aggressive pet, but with our mobile model we simply do not have the ability to have more hands on deck (we only have two seatbelts!). Additionally, it is our policy not to allow an owner to hold/restrain their pet during our exam for liability reasons, so owner’s would not be able to assist as the more hands needed. Other facilities/home services may have differing policies.